Refunds
Clear when a result is not delivered.
We handle failed delivery, duplicate charges, one-time checks, and subscription cancellation separately.
Last updated 20 August 2026Failed or duplicate charges
If you are charged but no credit is granted after provider confirmation, or you are charged twice for the same purchase, contact us. We will verify the provider record and restore access or refund the affected charge.
One-time checks
You may request a refund within 14 days while the purchased credit remains unused. Once a successful result has consumed that credit, the digital service has been delivered and the purchase is normally non-refundable, except where law requires otherwise.
Subscriptions
Cancel future renewals from the account panel at any time. Cancellation does not normally refund the current billing period or used credits. If a renewal was unintended and no credit from that renewal has been used, contact us promptly for review.
Request a review
Email support@attentionproof.com from the account email with the receipt or purchase reference and a short reason. We aim to acknowledge requests within two business days. Approved card refunds are returned through the original payment provider.